Joining a uKnowva Messenger organization
By default, uKnowva Messenger organizations require an invitation to join.
Organization administrators can also allow anyone to join without an
invitation, and/or restrict user email addresses to a company domain. See
inviting new users.
Check if you need an invitation to join
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Go to the uKnowva Messenger URL of the organization.
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Click Sign up at the top of the screen.
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If you see a sign up form, invitations are not required! Otherwise, the
page will say that you need an invitation to join.
Check if you need an email from a specific domain
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Go to the uKnowva Messenger URL of the organization.
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Click Sign up at the top of the screen.
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Try to create an account with your desired email address.
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If your email address is not from an allowed domain, you will get an
error message to that effect.
Accept an invitation
Invitations to uKnowva Messenger organizations often come by email. Look for an email
from uKnowva Messenger. It may take a few minutes for the invitation email to reach your
inbox.
Alternatively, an organization administrator may have sent you an invitation
link via another method.
Tips
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If you are joining multiple uKnowva Messenger organizations, we recommend
using the uKnowva Messenger Desktop app. The desktop app makes it easy to
switch between different organizations.
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If your company uses single sign-on (SSO) authentication for uKnowva Messenger,
these instructions may not apply. Try going to your company's uKnowva Messenger URL
to see if there are instructions there; otherwise contact your manager
or IT department for company-specific instructions.
