Configure missed message emails

Include organization name in subject line

If you belong to multiple uKnowva Messenger organizations, it can be helpful to have the name of the organization in the subject line of your missed message emails.

  1. Go to Notifications.

  2. Under Other notification settings, select Include organization name in subject of missed message emails.

Hide message content

For security or compliance reasons, you may want to hide the content of your uKnowva Messenger messages from your email. Organization admins can do this at an organization-wide level, but you can also do this just for the messages you receive.

This setting also blocks message topics, stream names, and user names from being sent through your email.

  1. Go to Notifications.

  2. Under Other notification settings, toggle Include message content in missed message emails.