Import from Slack

Starting with uKnowva Messenger 1.8, uKnowva Messenger supports importing data from Slack, including users, channels, messages, attachments, avatars, custom emoji, and emoji reactions.

This tool has been used to import Slack workspaces with 10,000 members and millions of messages. If you're planning on doing an import much larger than that, or run into performance issues when importing, email us at support@zulipchat.com for help.

Note: You can only import a Slack workspace as a new uKnowva Messenger organization. In particular, you cannot use this tool to import from Slack into an existing uKnowva Messenger organization.

Import from Slack

First, export your data from Slack.

1. Export your Slack data. You will receive a zip file slack_data.zip.

   Note: Only Slack owners and admins can export data from Slack. See Slack's guide to data exports for more information.

2. Generate a Slack API token.

Import into zulipchat.com

Email support@zulipchat.com with slack_data.zip, the Slack API token generated above, and your desired subdomain. Your imported organization will be hosted at <subdomain>.zulipchat.com.

If you've already created a test organization at <subdomain>.zulipchat.com, let us know, and we can rename the old organization first.

Import into a self-hosted uKnowva Messenger server

First install a new uKnowva Messenger server, skipping "Step 3: Create a uKnowva Messenger organization, and log in" (you'll create your uKnowva Messenger organization via the data import tool instead).

Log in to a shell on your uKnowva Messenger server as the zulip user. To import with the most common configuration, run the following commands, replacing <token> with the value generated above.

cd /home/zulip/deployments/current
./manage.py convert_slack_data slack_data.zip --token <token> --output converted_slack_data
./manage.py import '' converted_slack_data

This could take several minutes to run, depending on how much data you're importing.

Import options

The commands above create an imported organization on the root domain (EXTERNAL_HOST) of the uKnowva Messenger installation. You can also import into a custom subdomain, e.g. if you already have an existing organization on the root domain. Replace the last line above with the following, after replacing <subdomain> with the desired subdomain.

./manage.py import <subdomain> converted_slack_data

Logging in

Once the import completes, all your users will have accounts in your new uKnowva Messenger organization, but those accounts won't have passwords yet (since for very good security reasons, passwords are not exported). Your users will need to either authenticate using something like Google auth, or start by resetting their passwords.

You can use the ./manage.py send_password_reset_email command to send password reset emails to your users. We recommend starting with sending one to yourself for testing:

./manage.py send_password_reset_email -u username@example.com

and then once you're ready, you can email them to everyone using e.g.

./manage.py send_password_reset_email -r '' --all-users

(replace '' with your subdomain if you're using one).

Caveats

• Slack doesn't export private channels or direct messages unless you pay for Slack Plus or contact Slack support. See Slack's documentation for more details.

• (Slack Plus import) Private channels and direct messages are currently not imported. We expect to address this in a future revision.

• (Slack Plus import) Message edit history is currently not imported.

• Slack doesn't export user settings or organization settings, so you'll need to configure these manually.

• Permission hierarchy: Slack's Primary owner, owner, and admin are mapped to uKnowva Messenger's Organization admin. Slack's Member, restricted, and ultra restricted are mapped to regular uKnowva Messenger users. Channel creators have no special permissions in uKnowva Messenger.

• The "joined #channel_name" messages are not imported.